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FAQ

Clear answers for users, partners, and billing providers.

What is SugarTrade?

SugarTrade is a software experience centered on market signals, trader insights, and portfolio visibility. It is designed to help users stay informed and organized.

Does SugarTrade hold customer funds?

No. SugarTrade is positioned as a software and information product. Users remain responsible for their own brokerage, exchange, and account decisions.

Does SugarTrade guarantee investment returns?

No. Trading and investing involve risk. SugarTrade does not guarantee gains or promise specific financial outcomes.

How will subscriptions work?

SugarTrade plans are intended to be billed on a recurring monthly basis through a trusted subscription provider. Pricing, plan details, and billing terms will be shown before checkout.

Can I cancel?

Yes. Any recurring subscription will include a cancel flow according to the billing provider's rules and the terms shown at checkout.

How do I contact support?

Email hello@sugartrade.app.